Shipping
Every MimoBé order ships with tracking. Here's exactly what to expect.
Where we ship
To the United States, Spain, the rest of the European Union and most other countries. You'll see at checkout whether we can deliver to your address.
What it costs
- United States: free on orders of $24 or more (2 spoons ship free). Under $24: $4.99
- Spain: free on orders of €55 or more. Under €55: €6.99
- Rest of the European Union: €8.99
- Rest of the world: free on orders of $50 or more. Under $50: $9.99
You always see the exact shipping cost at checkout before you pay.
How long it takes
We prepare your order in 1–4 business days and email you a tracking link when it ships. Then:
| Destination | After it ships |
|---|---|
| United States | 5–9 business days (about 6–13 in total) |
| Spain and the European Union | 5–10 business days |
| Rest of the world | 7–15 business days |
Business days are Monday to Friday, excluding holidays. Delivery times are estimates: carriers, weather, customs and the holiday season can add time.
Holiday orders
Order by December 3 for estimated US delivery by December 24.
Sending a gift
Enter her address as the shipping address and tick "This is a gift" in the cart to add your note. Add her email too and we'll email her your note. Gift orders don't include prices. See Gifting MimoBé.
Tracking
As soon as your order ships we email you a tracking link. You can also check it any time on Track your order.
Customs, duties and taxes
- United States: no import duties are charged on delivery
- European Union: VAT is included in the price you pay at checkout. Nothing extra to pay on delivery
- Other countries: your order may be subject to local import duties or taxes, paid by the recipient
Something went wrong?
- Arrived damaged: email us a photo within 30 days of delivery and we replace it at no cost
- No tracking updates for 7 business days: write to us and we open a claim with the carrier
- Tracking says delivered but it's not there: check with neighbors and your building, then write to us within 14 days
- Wrong address: email us right away. We can change it until the order ships
If a parcel comes back to us because of an incorrect or incomplete address, we reship it once the new shipping cost is paid, or refund the order minus shipping.
Full terms in our Shipping Policy. Questions? info.mimobe@gmail.com. A real person answers.